Intro:
Welcome to Victim To Victory. The Personal Injury playbook the podcast to navigating the complex legal system after an injury. We bring you the expert insights and guidance you need to navigate the legal system with confidence. Help you make informed decisions and get the compensation you deserve. Don’t let insurance companies take advantage of you. This podcast is designed to empower you with the knowledge you need to protect yourself and your loved ones. So sit back, relax, and let’s start exploring the world of personal injury law together.
Lawrence LeBrocq:
Welcome to Victim to Victory. Today, we’re pleased to have Carrie Mendrick Rowan with us. Carrie has built an impressive legal career. She graduated with honors from Florida State University and earned her Juris Doctorate degree Magna Cum Laude from the University of Miami, School of Law. With extensive experience as a judicial law clerk and a seasoned trial lawyer, Carrie now advocates passionately for personal injury victims at Fasig Brooks. Welcome to the show.
Carrie Mendrick Rowan:
Thank you so much for having me. I’m excited. This is going to be fun.
Lawrence LeBrocq:
This is great, Carrie. We’ve already had Miss Brooks on the show, so she’s been on. So, now it’s now it’s your turn. So, no talking badly about, you know, Fasig or Brooks. Tell us all things about them. And can you start telling us a little bit about your background and what inspired you to actually get into the pursuit of law?
Carrie Mendrick Rowan:
So, that is a great question. I am a first generation University graduate, first one in my entire family to go to college. I come from a family, a big family. I’ve got three older brothers. They’re all from New Jersey, which is where you are. And then my dad, who owned a Western auto, picked up and moved to Florida, and then six or seven years later, had me by accident. So, I grew up in Florida, and you know, my dad comes from a very hard working background. All of my brothers went and worked in the ski industry. They’re up in Vermont or in Colorado. And I was considerably younger, so I went to college, and I went in as a marine biology major, right?
I grew up in Florida. I love the water, and I thought marine biology was for me. And ultimately I changed to become a philosophy major, which I absolutely loved great, great, great training for law school. For anybody that wants to pick a major which will make you successful in law school, philosophy is the one to do it. But I got ready to graduate and I had a philosophy degree. So what do you do with that? As you know, based on what you’re going on, you know, going through with your son at University of Miami, English major, you either teach or get a PhD, or for me, it was go to law school.
So I didn’t really know what to do with my philosophy degree. I picked law school. And I picked it in part, also because somebody told me that I could never hack it as a lawyer. And here I am, 25 years later. I don’t know if I can curse on your show, so I’ll try to keep it clean, but 25 years later, doing great. You know what I mean, and I’ve made it work, and I’ve made it work really well, and I’m still proving myself to that person that said I could never do it.
I’ll probably be proving myself to him for the rest of my life. It was an older guy, you know, an older guy who made a great career for himself as a lawyer, and when he found out I was going to law school, he’s like, You hate controversy. You’ll never hack it.
So, here I am. That’s why, that’s my background. So, tell me I can’t do something, and then watch me do it. Right?
Lawrence LeBrocq:
That’s great. It shows a little bit of grit and tenacity, which I which I love. So, you’ve had a diverse legal career, clerking for judges now, you worked in a prominent law firm in DC for a while. Can you share some key experience that have significantly influenced your practice?
Carrie Mendrick Rowan:
Yes, I did really well in law school and you get on this track where you go through on campus interviewing and you go through these big firms, these big nationwide, worldwide firms, and I was with a big one in DC, and I just felt lost. What am I doing?
You know, so, I accepted a judicial clerkship where I was writing for a judge, writing his orders, essentially watching him try cases. And I was like — Oh, I really like this trial stuff, you know, it’s kind of fast on your feet, it’s kind of sexy, it’s fun. And so, I decided I wanted to go into litigation. But again, I stayed on that track of working for big firms, working for big companies, corporations, insurance companies, and I really enjoyed it. But I got ready to turn 40, and I became really good friends with my current partner, Dana Brooks.
We used to try cases against each other. We would go head to head, and developed this really lovely and just awesome friendship. And I started talking to Dana, I was like, you know, my heart is not in what I’m doing anymore. I don’t feel fulfilled representing, you know, big companies and insurance companies. I want to represent normal people. I mean, that’s kind of what I thought I was going to do when I went to law school, was help people as naive and maybe dumb as that sounds. That’s really what I thought I was going to do, and I didn’t feel like I was helping anybody representing insurance companies.
So, that was a big, pivotal moment in my life, you know, being vulnerable with Dana and telling her what I really wanted to do, and then we joined forces, and that after that, is when my career really took off. Is when I switched sides from defense work to plaintiff’s work.
Lawrence LeBrocq:
So, you explained to us what motivated you to make the change so you could help people, but tell us about the transition, the difference in the mindset between the defense side, which really represents insurance companies and representing an injured partner.
Carrie Mendrick Rowan:
It’s huge. You think that I came over to the plaintiff’s side with 16 years of experience as a lawyer, I thought I got this made. You know, all the defense lawyers think that you just roll up a wheelbarrow and all the cash gets loaded in there, and it’s easy peasy, right? You don’t really have to do any work. You got a bunch of paralegals that do your work for you. That could not be more wrong.
We work so much more. It’s so much more people management on this side of the table than it than I ever even imagined. So, I think a lot of people think they can make that transition from the defense world to the plaintiff’s world extremely easily. And I thought it was rough as hell.
It took me a couple years to get my feet under me. I was scared to death. I have a former partner of mine who says, if you’re not scared everyday practicing law, then you’re not doing it right. I was scared to death that I was going to fail. I think that’s what drives me so much, is being scared every day. But man, it’s like learning a different language, and really, you know, on the defense side, you have time as a luxury, because you’re billing by the hour.
The more time you spend on a project, the better it is. And you have two weeks to write a legal brief. You have, you know, eight to 16 hours to write a report to the insurance company, analyze the deposition, summarize the depositions. You get paid to, dot all your I’s and cross all your T’s. On this side of the table, it’s people management.
You know, reading something for more than 15 minutes is a luxury that I haven’t had in years, probably. You know, it’s managing your clients, managing their expectations, managing their medical care, loving on your clients, fighting for them, managing the adjusters, managing the defense, lawyers. There’s just so much people management that goes into it. It’s just crazy. It is a transition that I don’t think very many people can make successfully. To be honest with you.
Lawrence LeBrocq:
It’s funny you say that because, Carrie, I’m the owner of a law firm in 36 years of experience, and about one out of three attorneys that come from the defense can make the transition. Two out of three fail. One, they don’t want to work this hard. They don’t realize when they come from the defense that this is not a nine-hour day job, this is a 60 to 80 hour a week job, now.
Carrie Mendrick Rowan:
Easy.
Lawrence LeBrocq:
Right, and a lot of them can’t do that or make that transition, and then it’s a lot easier to poke holes in a case than it is to build one. It’s a lot more difficult to build the entire case than to try to tear it down. And they have no idea, and they really — they don’t know how to do it. So, kudos to you for being able to make that transition and being able to see it from a victim side as opposed to the defense side.
Carrie Mendrick Rowan:
That’s true, because you really are representing victims, and you have to maintain that empathy and that compassion, which can also be exhausting, but it’s very fulfilling at the same time. You don’t reach that level of fulfillment on the defense side, because you don’t get involved with people’s emotions or their lives or their futures like you do on this side. So, I think if you’re that type of personality and you truly enjoy that aspect of this job, you can succeed in it. But, you know, not a lot of defense lawyers are like that.
Lawrence LeBrocq:
It’s very true. It’s better I’ve had people at this firm where I said you’d be a much better defense lawyer, because they don’t have the passion. We had a gentleman here that I nicknamed him as Eeyore, because he was like, Oh, it was me, this case isn’t any good and I said, You’ll be perfect on the defense side. So he was 0 in 16 as a plaintiff’s lawyer, and is doing very well as a defense lawyer. Because he doesn’t have the passion and he doesn’t have the desire, or he doesn’t have the belief in the clients.
Carrie Mendrick Rowan:
Or the creativity to find a way. Keep fighting, find a way. You know, on the defense side, it’s pretty easy to find a way, because it’s all very much the same and very routine, and you pull from all these old cases, and there’s only so many pieces of case law you can look at to form your defense and poke holes in the argument. But on this side, it’s all about creativity. How am I going to make this work? What kind of argument am I going to make to convince them that I’m right? You know.
Lawrence LeBrocq:
Very true. So, for our listeners who might be personal injury victims, what are the first steps they should take after a collision, or, as you guys say, down in beautiful Florida, a wreck?
Carrie Mendrick Rowan:
A wreck, a crash. We got to make it sexy. It’s a horrible wreck. First thing to do is take pictures and videos of your car, the other car, the scene of the accident. That’s very important. You have to preserve the evidence. Second thing to do is get a crash report right, or at least that’s what we call them in Florida. A lot of people say — Oh, they’re just going to send a community service officer. They’ll do a driver exchange of information. You don’t need a crash report.
No, no, no, no, no, you do need a crash report. You do need the cops to come and write up that report and put the other drivers being at fault, because stories will change. They will lie to their insurance company to protect their own insurance premiums from going up, and then you’re in a dispute with the other driver that you shouldn’t have to be in, because if you had that cop that came and that pinned liability on the other driver, you’re done with that.
So that’s really, really important to do is get that crash report, take the photos, take the videos, and don’t talk to the insurance company about your injuries. The first thing they are going to do is call you and say, hey, we’ll give you 1,500 bucks. How are you feeling? And a lot of people are like, well, shoot, 1,500 bucks is going to pay off my visa bill. It’s going to pay my light bill, it’s going to make my child support payment. I’ll take it. I’m feeling fine. And they don’t realize that it takes a little while sometimes for your injuries to manifest, right?
And if you start talking to the insurance company, they’re always going to look out for their best interests. They’re always going to try to undervalue your case, because they have a bottom line they have to worry about. You really don’t know what your injuries are, and why would you be talking to the coach of the opposite team? So to me, it’s a big mistake when people get on the phone with the insurance company and say — Oh, yes, I’m doing okay. I’m just a little shaken up, you know, I went to the hospital they said I had sprains and strains, and I’ll take 2,000 bucks.
That’s a huge mistake, because that could be a $200,000 case, because six months down the road, you might need surgery. So those would be my three big things, call the cops, take pictures, don’t talk to the insurance company.
Lawrence LeBrocq:
I can’ agree with you more. people have the mistake. They think it’s because it’s their insurance company, it’s their friend. No, they are the enemy. Those they care about is collecting premiums they never want to pay out.
Carrie Mendrick Rowan:
That’s right and I know that because I used to work for the other side. I know that because I work for them, they have a huge pool of money that belongs to people, but you cannot unlock that door and get to that money that you deserve that belongs to you unless you have a lawyer that knows how to unlock the door for you.
The insurance company is not voluntarily going to give you the amount of money that they owe you for your claim, right. They do want to pay. I mean, they know that it’s your money, but you have to jump through a whole bunch of hoops to get there, and you need a lawyer to guide you along the way. You just can’t do it by yourself.
Lawrence LeBrocq:
No, Carrie, they much rather buy five commercials on the Super Bowl and spend $150 million than they would want to pay out on a legitimate claim. So, what common misconceptions do you notice that people have about personal injury when it comes to the process? My favorite is, oh, this case will be wrapped up in six months, right?
Carrie Mendrick Rowan:
Oh yeah. I think the biggest one is they — is people, will get on Google, and they will think that they can do it by themselves, by Googling or watching YouTube videos. They think that they will know what the value of their case is, because they get on a summit value calculator, right? And that is absolutely such a wrong direction to go in, because what we are doing is an art, right?
It’s just like when you go to the doctor. You know, the doctor has to go through all these things to diagnose you, all these different tests and measures and all these different things. You might go on Mr. Google and find I might have this diagnosis or that diagnosis, but you don’t really know once you go to the artist, and that’s the doctor. It’s the same for being a lawyer. There’s no two cases are the same, none. Have you ever had two cases that are exactly the same?
Carrie Mendrick Rowan:
Right, and so, all of these cases are based on evidence. And every human being is different, and every set of evidence is different, and it’s the evidence that drives the value of the case, and you cannot, there is no mechanism for you to go online onto Google and put in all the evidence of your case and have it spit out a number. It just not how it works. So to me, that’s the biggest misconception. Is, well, Dan Newland got so and so a million dollars, and the Google calendar or the Google calculator says that my case is worth $1.2 million What’s your problem? Why are you only getting me $20,000 you know.
Lawrence LeBrocq:
That’s true. I’ve actually just so people understand, I’ve actually tried this same injury in back to back weeks against the same defense lawyer. It was a top defense lawyer from an insurance company, and our dockets were so backed up that they, once we finished one trial, they sent us out on the next one because they didn’t want to lose us to older cases.
So what happened was, we tried the cases. I got decent jury verdicts on both, but there was $100,000 difference in the jury verdicts for the exact same injury. Do you know what the difference is what? Because the first case that had the lower verdict actually went in better. I thought my client was more likable, but the second case didn’t go in as well. The jury thought that those exact same injuries were $100,000 more valuable than in the prior case. And that’s something you never know, how to keep the value of money is really adjust the jury money is really a crapshoot.
Carrie Mendrick Rowan:
Right, the other thing, the other misconception that I wanted to point out is that people think that you have to be a bitch or a bulldog or a total jerk in order to run these cases successfully. And for me, and my experience has been the exact opposite, because You catch more flies with honey than you do with vinegar.
Why wouldn’t you want to be cooperative and professional and kind and respectful to the people that are writing you a check, right? And so if you go in there guns are blazing and hopping on the table beating your chest, that’s never going to happen. So there’s this perception, I think, amongst the public, that if you’re not a raging lunatic, you’re not going to be a good lawyer. And I think that’s —
Lawrence LeBrocq:
Carrie, I agree with you. I think it’s just the opposite. I’ve had many times people say to me, you know that I flipped on him at trial, but I’ve always looked at it as I’m asking you for the money. I’m asking you nicely for the reasonable amount of money for the injuries my client sustained.
If you are not going to pay at me, then let’s turn into a street fight, and I’m going to do everything I can in that courtroom to take the money away from you, because you would not give me the fair amount of money for the client. Now, it’s now it’s a fight. Now, it’s a street fight and I’m going to do whatever it takes to win.
Carrie Mendrick Rowan:
Right, and the gloves are off at that point, you play by the rules, fair and square. You gave them everything they needed to know to pay you the money, and they didn’t. So, then they’re obstinate, and then they deserve to be beaten and beaten badly. But you still do it in a professional and nice way, you know.
Lawrence LeBrocq:
So, what’s your victims look for when choosing a personal injury lawyer? What separates the great lawyers from the average lawyers?
Carrie Mendrick Rowan:
I think it’s compassion. I think that victims need an attorney who is compassionate, empathetic and caring, because if you don’t have those qualities, if you don’t love the people that you serve, because this is a service industry, I’m here to serve my clients, and they are in pain, and they’ve just been through the most disruptive thing that they’re probably ever going to go through in their life. And if I can’t feel that for them, I’m not going to be able to do a good job for them.
So in my opinion, you’ve got to find somebody who has that empathetic nature, that caring nature, and find an attorney who wants to talk to you. There are so many lawyers out there, so many personal injury lawyers that are too busy to talk to their clients, or they just don’t want to talk to their clients.
I don’t know why anybody would ever want to go to a doctor and never talk to their doctor or a realtor and never talk to your realtor. I want to talk to my clients because, number one, I love getting to know them, but it makes their case better, because the more I talk to them as their attorney, the more information I get from them to help them with their case.
I just don’t know why anybody would ever be satisfied hiring a lawyer and paying a lawyer and never talking to that lawyer. So, I think that’s a big thing to look for.
Lawrence LeBrocq:
I agree, surveys show that the two most important factors in the value of a case is the lawyer trying the case. So, you want a good, experienced lawyer, and then the contact that they have with the client, for the same reasons that you just said, Carrie, is that you need to understand your client’s pain and suffering and have some empathy. So you can then tell the defense about that, if you’re not empathizing with your client and you don’t know your client. How are you going to portray their pain to a third party?
Carrie Mendrick Rowan:
That’s right. We’re storytellers, and that is what persuades a jury, is the story that you’re telling, and who tells a better story? How can a lawyer ever tell your story effectively for you, if they won’t even pick up the phone or respond to a text, seems simple.
It sure does, but that’s the biggest complaint around the country, is that they never speak to their lawyer. The biggest complain clients have is they don’t speak to their lawyer. So, how does your team at Fasig Brooks approach a new personal injury case? What’s your process from the initial consultation to resolution, and that that could be war and peace, and that could take about hours so, try to break that down for us.
That might be a really boring and long answer, right? I mean right away, so, they go through an intake process with some pretty compassionate staff members that we have that talk to people right away and get all the background information that we need. And then right away, with my team, we start a group text with me, my paralegals, the client. If the client wants their spouse or their parent on there, we put them on a group chat, so we’re all in the same sheet of music. That way, the client knows that they have access to me right away as their lawyer. And you don’t play a game of telephone tag.
Everybody is talking on the conversation at the same time, you have a running conversation that you can go back through and look on your iPad when you’re looking at your text and then basically, you know, the we handle the whole investigation, looking for insurance, looking for liability, and then we ask the client to start treating right away. We manage their medical treatment. Make sure that they’re getting the right medical treatment from the right doctors who are not only going to make them feel better, but get the evidence that we need to maximize their case, and get them to an end place where there’s a light at the end of the tunnel.
So, you know, there’s a flurry of activity at the beginning, right when you get all the information at the beginning, and then there’s a long process, maybe three, six, nine months in the middle, where it’s just treatment, the client’s just going to treatment and medically improving. And then at the end, there’s a big flurry on the case, where we’re gathering all the evidence and figuring out if this is something we can negotiate to settlements, you know, at the nine or 12 month mark, or if it’s something we’re going to have to push into court and litigate it. And then that, as you know, involves a huge process.
But for me and for our firm, we’re so big on communicating with our clients, we’re so big on touching our clients as much as we can. That, you know, all day long, I’m basically in all these different conversations on text with my client, mostly about their medical condition and how they’re feeling.
So, I don’t know if that answers your question, but that’s, that’s kind of what the soup to nuts version of it is, and the little glimpse into the daily life, It’s a lot of texting and talking to clients.
Lawrence LeBrocq:
So what are some of the biggest challenges that your clients face when pursuing a legal claim, and how do you overcome them?
Carrie Mendrick Rowan:
Biggest challenges, I think sometimes, is they get misinformation from family or friends. So, I always want my clients to trust me. I need to win their trust. I need to earn their trust so that I can make sure that they’re listening to me as their attorney and not you know, their mom’s brother’s best friend who went through a similar process with a Morgan and Morgan lawyer.
You know that can be extremely challenging to go through. I think sometimes doctors can be challenging as well. It’s very important to treat with the doctors that know how to handle cases like auto accident cases, because a lot of doctors look down on people who have been injured in an accident. They don’t think they’re really injured, or they don’t take their injuries seriously, and there’s a whole reason for that. They don’t get paid the same amount of money for auto accident victims that they that they do on their regular, you know, frequent flyers on their Blue Cross policies.
So doctors tend to look down on clients if you go to the wrong doctor. I think that can be a big challenge. I think getting their bills paid is a big challenge. A lot of people are hurting and they don’t feel like going to work. But these cases take a long time, you know, 12 or18, months, sometimes more, sometimes a little less, six to nine months, and people are asking, how am I going to pay my bills during that time? And that’s when you have to have the tough love conversation of, we need you to keep working, because you’ve got to keep that money coming into your household so you can pay your rent, you can pay your car payment.
You know, you can keep your baby in daycare. And I know it hurts, and I know it’s not your fault and it’s not fair. It sucks, but you can’t let yourself go into collections be evicted because of somebody else’s fault. You just have to muscle through it and get through this initial period.
So that’s, I think the toughest part or their biggest obstacle is how to keep working and pay their bills when they’re hurting this bad, especially if they have a surgery or something like that.
Lawrence LeBrocq:
Sure, so what advice would you give someone hesitant to pursue a legal case after an injury due to the fear of the legal process or financial concerns?
Carrie Mendrick Rowan:
I think the easiest advice is just to pick up the phone and call a lawyer. Look at Google reviews. Look at different law firms, Google reviews. You know, a lot of us put out beautiful commercials. I know, y’all commercials are gorgeous. Your billboards are gorgeous. You’re genuine, authentic, honest attorneys, but a lot of people out there, it’s a slight of hand type of situation. So, read Google reviews, pick up the phone and call a lawyer. Don’t make the decision on your own. You know, if you’re not a lawyer, or even if you are a lawyer, still call a personal injury lawyer. I can’t tell you how many defense lawyers I’ve represented or insurance adjusters and their own auto accident cases that they weren’t able to handle on their own because they don’t know the system.
But, you know, why be hesitant? It doesn’t cost anything to pick up the phone and call lawyer. We don’t charge anything by the hour. We don’t ask for bills to be paid by us until we get money from the insurance company to pay those. So, it’s no harm, no foul. You know, pick up the phone call and see if you have a case, instead of being worried and making fear based decisions or decisions because, you know, you you’re hesitant, just find out what the real deal is by calling the experts.
Lawrence LeBrocq:
I mean how important is it to go to an expert as opposed to a general practitioner?
Carrie Mendrick Rowan:
Yes, so what I just mentioned is a perfect example. I represent lawyers who used to work for insurance companies. They should know how to do it, but they don’t. So if lawyers don’t know how to do it, then how can the general population know how to do it? And what I’m saying is personal injury claims, right? I have represented lobbyists for insurance companies like State Farm, who know the ins and outs of insurance and in the insurance industry, and they’re not able to figure out a way through these claims.
The insurance companies make the claims hard because they don’t want to easily pay out money. So they make it really, really hard, and they make it so hard that even their own insurance lawyers can’t figure it out. So that’s why you have to a lawyer who specializes in it, because it’s really that difficult.
You don’t want to go to a general practitioner if you’ve got a cardiac issue, right? You don’t want to go to somebody who’s drafting wills if you’ve got a car accident case, it couldn’t be more different.
Lawrence LeBrocq:
Give me a success story from your practice, highlighting the difference good representation makes for a personal injury victim?
Carrie Mendrick Rowan:
Let’s see a really good case that highlights what plaintiffs lawyers can do — Oh, I’ve got two. I’ve got a couple good ones. All right, so like I said, I’ve represented people who work for insurance companies, and one of them, I just finished up. His wife, was rear-ended by a commercial vehicle, and the airbag not only broke her nose, but completely rendered her face, deformed, her nose underneath her eyes. It broke it in so many places, the airbag did, broke it in so many different places. And he’s in the insurance industry, very, very high up with an insurance company, big insurance company, and you would think that he would know how to negotiate the claim.
They spent probably a year trying to handle it, making sure the medical bills were getting paid properly, making sure she’s seeing the right type of people talking to the insurance company saying, hey, look, I’m one of your own. Let’s just do this, you know, I’m one of you guys. I’m trying not to hire a personal injury lawyer, like, let’s just do it. And they never even got an offer on their case. Never even an offer zero. They just got so many different letters back saying, I need to see this. I need to see that. What about this? What about that? That it became overwhelming. In addition to, you know, her surgeries and her time off work and all those things, it became so overwhelming that, you know, they came to me because they came to me through my old firm, actually through my old defense firm, and I spent about six months on the case and was able to get, you know, a settlement for them very, very high.
I can’t say, you know, much more than that, but well into the upper six figures. And it’s because of me knowing the ropes and me knowing which avenues and which roads to take, not because I’m smarter than they are, or not because they’re not experienced and brilliant themselves, but I just know the map. I just know the routes
Lawrence LeBrocq:
Carrie, I can give an example, a case that was by a not a bad personal injury firm, but a personal injury firm had a case where they couldn’t get more than an $80,000 offer. They gave it to me to try the case. They just said they’re not paying us anymore. We don’t want to try the case, so I took it to trial, and I got the policy limit to $300,000 after three days of trial. But it just goes to show you, it really depends. You may be going to a personal injury firm that handles personal injury, but do they try a lot of cases. Are they willing to litigate the case to maximize the value? Because there’s some personal injury law firms out there that are settlement mills. They don’t try cases. They settle too many cases without actually trying a case to maximize the value.
Carrie Mendrick Rowan:
Yes, that’s a good point and I think on the on the flip side of that coin is you don’t want somebody who wants to push a case to trial that should be settled, because there’s risks in that too. You want somebody who’s going to care about you and care about doing the right thing for you, not putting their fees above the client, and putting the client’s best interest first at all times because that client wants to try the case, or be it because the client wants to settle the case. You know.
Lawrence LeBrocq:
Well, clients come first. Any final thoughts or advice for our listeners who may be dealing with the aftermath of a personal injury,
Carrie Mendrick Rowan:
We’re not scary. When something bad happens to people, they go and they talk to their teacher, they talk to their wife, or they talk to their pastor, they talk to their mother, they talk to a nurse. When something bad happens to somebody, you get financial advice, right. You have a realtor help you sell your home. There’s all these people in the service industry that help you through problems, getting hit in a car accident, or having a slip and fall, or having some type of product liability cause a death. That’s just another set of problems that you need to seek advice on.
We’re not scary. We’re here to help, and we’re free. You know, we make the insurance company pay for our clients fees and costs. So, not only are we free, but we’re accessible, and we’re eager to help, because we’re passionate about helping our clients. So to me, it’s a no brainer. People just need to reach out and don’t be scared.
Lawrence LeBrocq:
Lastly, Carrie, for those listening who might need legal assistance. How can they contact your law firm? And where are you located?
Carrie Mendrick Rowan:
We are located throughout Florida. We’ve got offices in Jacksonville, Tallahassee, Destin, and so probably the easiest way is to go to the website, which is Fasig Brooks.com or you can call my cell phone directly, which is 850-510-6799, or you can call our office phone, which is Lucky number sevens, so it’s (850) 777-7777. We’ve also got a pretty good social media following going on, on Instagram and Facebook, a little bit of TikTok, so that’s a good place to find us, too. We’ve been experimenting with a lot of content which is fun and different, unique.
Lawrence LeBrocq:
Fantastic, well, Carrie, thank you so much for your time, and it’s been a pleasure having you.
Carrie Mendrick Rowan:
Thank you. Thank you so much for having me. I appreciate it.
Outro:
Thank you for tuning in to Victim To Victory the personal injury playbook. We hope you found today’s discussion insightful and helpful as you navigate the complex legal system. If you or someone you know suffered from a personal injury, don’t hesitate to reach out to us at 1-800-489-0004. Our team is here to help take you from victim to victory.
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This podcast is intended for informational and educational purposes only, and should not be considered legal advice. The content of this podcast is based on the laws and regulations of the United States and may not be applicable in other jurisdictions. Additionally, any information shared on this podcast is not protected by attorney client privilege or any other type of confidentiality. Remember, this podcast is for informational and educational purposes only, and should not be considered legal advice.